How To: Download Credential History Report

Summary

This article explains how to access historical primary source credential verifications in ProviderTrust by locating an individual in Population, opening Credential History, selecting the applicable credential type and date, and downloading a PDF copy of the verification report.

Accessing Historical Primary Source Credential Verifications

ProviderTrust offers a Historical Credential Verification report that allows you to access past primary source credential verifications for credentials previously verified in the system on a selected date.

To view a historical credential verification:

1. Navigate to Population and select the individual whose credential history you would like to review.
2. Click the individual’s name, then select Credential History.

From the Credential History page, you can:

• Toggle between the different credential types currently in monitoring
• Select the specific date for which you would like to download the primary source verification screenshot

Click Download to automatically generate a PDF copy of the primary source verification report.

The PDF includes:

• The report Date Generated
• The user who generated the report
• The organization name
• The Date Searched at the primary source
• The provider’s information 
• Primary Source board screenshot of the credential