Single Sign-On (SSO) with ProviderTrust

What is SSO, and how can it benefit your organization?

Single Sign-On (SSO) is an authentication process that enables users to access multiple systems using just one set of login credentials. With SSO, the credentials your team already uses internally can be extended to ProviderTrust, eliminating the need to manage separate usernames and passwords for our platform.

Why Choose SSO?

Implementing SSO brings a wide range of operational and security benefits:

• Enhanced Compliance & Security: Centralized access management improves auditing and ensures only authorized users can access sensitive information.

• Fewer Passwords, Fewer Problems: Reduce help desk tickets and password reset requests by eliminating repeated logins.

• Streamlined Workflows: Accelerate access to ProviderTrust for both on-site and remote users.

• Reduced Risk of Phishing: Users sign in through your trusted identity provider, minimizing password-related vulnerabilities.

Integration Overview

ProviderTrust integrates seamlessly with your organization’s identity provider (IDP) to enable SSO, using Auth0 as our authentication platform.

We support a variety of identity providers, including but not limited to:

• Active Directory / LDAP

• Azure Active Directory (Standard & Native)

• Google G Suite

• Microsoft ADFS

• OpenID Connect

• PingFederate

• SAML

• OneLogin (via SAML)

Using SAML for Integration

SAML (Security Assertion Markup Language) allows ProviderTrust to connect with most enterprise-level IDPs. Once your technical team provides us with the necessary metadata for your IDP, we’ll respond with:

• A login URL for users to access ProviderTrust through SSO

• Our metadata, which your team will add to your IDP to complete the configuration

That’s it — your SSO connection will be ready to go!

Have a dedicated SSO or system administrator? You can share the integration details with them and have them contact us directly at support@providertrust.com to coordinate your setup.

Technical FAQs

Does ProviderTrust support SAML 2.0?
Yes.

Is SP-initiated Sign-On supported?
Yes. Users can visit your ProviderTrust subdomain and will be redirected to your IDP’s login screen before returning to our platform.

What user information is required from our IDP?
At minimum, ProviderTrust requires the user's email address. Optionally, you can also pass the first name and last name. If omitted, these default to “ProviderTrust User.”

Can multiple users share the same email address?
No. Each user must have a unique email address.

Is SSO Federation supported?
Yes.

Does ProviderTrust support Multi-IDP environments?
No, only one IDP connection per client is supported.

Can user accounts be auto-provisioned through SSO?
Yes. Users who do not yet have a ProviderTrust account will be automatically created upon first login, under your organization's SSO configuration.

Are welcome emails sent to new SSO users?
No. Welcome emails are not sent for SSO-based logins.

Ready to Enable SSO?

If your organization is interested in enabling SSO with ProviderTrust, please reach out to your Client Success Manager to discuss options and integration planning.